Contact Us
We welcome questions, corrections and suggestions about our guides.
Email: [email protected]
What you can contact us about
- A mistake or outdated information on this website
- A topic you would like us to explain
- A scam or fake SASSA message you want to warn other readers about
- Advertising and business enquiries
What we cannot help with
We are not SASSA. We cannot check your status, fix a declined application, change your banking details or tell you when you will be paid.
For help with your own grant, contact SASSA directly:
| Channel | Details |
|---|---|
| Toll-free helpline | 0800 60 10 11 |
| 082 601 0111 | |
| [email protected] | |
| SRD grant portal | srd.sassa.gov.za |
| In person | Your nearest SASSA office |
Before you email us
- Do not send your ID number, banking details, PIN or OTP. We do not need them.
- Tell us which page your message is about.
- We read every message and reply as soon as we can.